This document contains the general conditions under which KYRIAZIS SA, with headquarters office: arachos entered in the Commercial Register to the Registry Agency with el094084100 provides products and services to our users by online store zestonero.com The user expressly and unconditionally agrees to these terms and conditions for using the site and online store.
By ticking the box "I agree to the terms of shopping" customer electronic statement , which declares that it is aware of these conditions and accepts them.
Delivery of goods zestonero.com . through the online store it in an order for delivery of goods. In order the customer indicating payment method and contact number. Any valid and accepted the Order by the Client will receive an automatic service number and confirmation that it is accepted.
The operator of zestonero.com must confirm by email any order made by the Customer. Ζestonero.com reserves the right not to fulfill an order placed through the online store www.zestonero.com if the information given to the customer are not valid, or if there is no stock of goods ordered . The operator of zestonero.com is obliged to inform the client about the provided telephone number or e-mail.
Order confirmation occurs within business day if order is placed before 16:00, and the next day , if made after 16:00. In case the order was made a bank holiday , confirmation becomes the next business day.
The client may cancel or change the order before its confirmation by the operator. In case of cancellation of contract if the customer has paid the amount by credit or debit card will be refunded to the account of the client.The client can cancel and change the order within 14 days.
Customer pays the value of the contract at the prices specified in the order. If the product can not be delivered , the operator may offer an alternative product with similar features and price that the customer has the right to accept or refuse.
Customer receives the goods from the courier company employee, which KYRIAZIS SA has contracted. Upon delivery of the goods, the customer and the warranty card and sign the handover protocol certifying receipt of goods. The customer is obliged to check the contents of the shipment, and compliance with your order before completing the protocol.
Upon delivery the customer receives a warranty card purchased him from the article that provides information about warranty and service .
Customer may return goods purchased by him from the online store www.energy-economy.eu Within 14 working days of delivery . The goods must be in full kit in its original packaging , documentation and good presentation . In this case, the customer is entitled to receive back the amount paid by him within 30 days of receipt of goods to a bank account designated by him in return. If the customer has paid by credit card , the amount shall be refunded to the same bank account and card from which the payment is received .
In case of return of the goods and claim from the customer, he is obliged to call the phone of KYRIAZIS SA and indicate the invoice number for the purchase of goods.
An operator shall specify the address to which the customer can return the goods . Return can take place only on weekdays between the hours 9:00 to 4:00 p.m. The cost of delivery of returned goods shall be borne by the customer.
For the purposes of these terms , " user" is anyone who accesses the Internet to the website www.zestonero.com